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Sprint doing away with early upgrade program starting June 1st?
May 16th
A memo leaking out of Sprint and into the hands of TechnoBuffalo has the carrier doing away with their early upgrade policy for existing customers. The move comes at a time when Sprint continues to hack away at customer-oriented policies. The carrier is citing “high costs” as the reason why customers will no longer be able to upgrade to a new phone at a discounted price 10-14 days prior early.
The cost cutting maneuver was likely brought about due to the expense of rolling out an LTE network to compete with AT&T and Verizon and the high price Sprint paid to carry the iPhone. With Dan Hesse and crew feeling the crunch, it may be just the first of several cost-cutting moves. The end of early upgrades shouldn’t turn away too many existing customers, but what’s next? The end of unlimited data? Let’s hope Sprint doesn’t get that far.
[via TechnoBuffalo]
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MagSafe Replacement Program
May 2nd
We get a lot of customers bringing in their MagSafe adapter because it won’t charge their laptop anymore. In most cases, the cable is damaged on either end due to over-flexing. Apple has acknowledged this issue and has a replacement program in effect.
Apple describes the issue as “Fraying, melting, straining, sparking, weakening, discoloration, bubbling or overheating.” If your charging adapter is showing symptoms similar to this, you should bring it to any of our stores. In order to get a replacement, we do need to check the adapter in. We will also need the serial number of the computer the adapter came with.
It typically takes 3 to 5 days to get a new adapter. In order to file a claim, we have to submit pictures of the damaged adapter so Apple can approve the replacement. There needs to be melting or burning on at least one end of the adapter. If there are any signs of accidental damage (such as if your pet chewed it) we are not able to get the adapter replaced at no cost.
We understand that when you are without an adapter, it can be very frustrating—stop by the store and we will see what we can do for you!
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GameStop to begin trade-in program for Android tablets and smartphones?
Apr 29th
According to Gadget Experts, you could soon be able to trade-in your old Android devices at your nearest GameStop. Not much is known about the program, which currently seems to include only the Samsung Galaxy Tab 10.1, Nexus S and Infuse 4G, but the site says it should start some time this summer, rolling out to all locations countrywide by the end of the year. More devices would be added to the inventory, too.
[Gadget Experts via Engadget]
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Reservation for Republic Wireless summer beta program starting next week
Apr 14th
Those of you who signed up for the Republic Wireless mailing list , or placed an order for the limited time the option was available in November, should be able to sign up for the reservation program next week. Keep in mind that despite your early interest, there is still no guarantee that you’ll make the cut.
Once you get the E-Mail with the details, you have until a week to confirm your participation in the beta program. Unfortunately, there is still no word on which device will be provided (a new one was said to be available from April onwards).
I’m pretty excited to see how their hybrid WiFi/Cellular network performs, what about you guys?
[Engadget]
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Best Buy is offering an extra $50 on top of the normal trade-in program on select Motorola smartphones starting April 8
Apr 5th
If you’re in the market for a Motorola Atrix 2, Photon 4G, or the DROID RAZR you might want to consider Best Buy’s latest deal. As you might already know, they have a trade-in program in which you could receive up to $200 in the form of a Best Buy gift card for the value of your old mobile phone. To top it off, starting April 8 they’re also offering an additional $50 discount off the smartphones listed above as long as you trade in any mobile phone. So it’s basically a double dipping sale, Grab $50 off the purchase price plus get a Best Buy gift card for whatever the value is of your old phone that you’re trading in. The deal ends on May 5.
They also have another deal in which they’re giving $50 off of any Sprint smartphone, plus an additional $50 for trading in an HTC EVO 4G. This might be a good deal, but I would only trade my EVO 4G for the new EVO 4G LTE that was just announced yesterday. Unfortunately pre-orders for that one don’t start till May 7, and it’s unknown if they would honor it or when this particular deal ends.
Full press release after the break
Best Buy and Motorola Deliver Exclusive Smartphone Savings with Best Buy Trade-In Program
Save $50 on select Motorola smartphones and receive a Best Buy gift card valued up to $200 with a trade-in of any mobile phone at Best Buy
Beginning April 8, customers will be able to save $50[i] on select Motorola smartphones across major carriers when they trade-in any mobile phone at Best Buy and Best Buy Mobile specialty stores (in store only). Additionally, customers can get up to $200 intrade-in value in the form of a Best Buy gift card for trading in their old phone. This exclusive offer runs through May 5, 2012.
This offer to save $50 is available on three of the top award-winning Motorola smartphones:
- Motorola Atrix 2 (4G speeds) Mobile Phone – (AT&T)
- Motorola Photon 4G Mobile Phone – (Sprint)
- DROID RAZR by Motorola 4G LTE Mobile Phone with 16GB Memory – (Verizon Wireless)
Best Buy brings consumers the choice of any carrier, any phone, any plan with lots of unbiased advice at the more than 1,100 Best Buy stores and 305 Best Buy Mobile specialty stores. In addition, it offers an array of services aimed at improving customers’ experience, including Walk Out Working, Upgrade Checker, Happy 24 and a full array of accessories for customers to protect and personalize their new mobile devices.
[i] Trade-in any mobile phone and get $50 off a new Motorola phone purchased in store. You will receive a $50 discount on your new Motorola phone PLUS a Best Buy gift card equal to your phone’s traded-in value. One phone trade-in per Motorola phone purchased. You are responsible for removing any data from your device before providing the product for evaluation. Not available in all store locations. Not available in Puerto Rico. Visitwww.bestbuy.com/tradein for all terms & conditions and to find a store near you or to use our online trade-in program. The condition of the phone and available documentation and accessories may affect the estimate provided on www.bestbuy.com/tradein. Trade-in value may depend on our evaluation of a number of factors, including condition, product age and specifications, documentation, etc. You will be required to agree to the terms & conditions. Coupon must be presented and scanned on same receipt to receive package savings. Savings not valid in conjunction with other offers. Savings on the ATRIX(TM) 2 is limited to its selling price of $49.99. See associate for details.
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